Política de reembolso

- Refunds are possible is the parcel has not been shipped yet
- In case of an illegible return, the refund will be made within 5 working days after receiving back the parcel and after verifying the integrity of the vacuum bell.
- The Vacuum Bell is a medical device and it gets contact with the patient skin during the application so once used it can't be returned anymore.
- Returns are possible only if we made a mistake or if the Vacuum Bell hasn't been open or used in any way.
- In case you need to return the parcel, please contact us first to verify eligibility and to have the correct return address.
- In case of eligibility, returns are set by the customers
- In the case of return shipping costs is paid by the customer.
- All the returns have to be made via Tracked Shipping Only