Política de reembolso

  • Refunds are possible is the parcel has not been shipped yet
  • In case of an illegible return, the refund will be made within 5 working days after receiving back the parcel and after verifying the integrity of the vacuum bell.
  • The Vacuum Bell is a medical device and it gets contact with the patient skin during the application so once used it can't be returned anymore.
  • Returns are possible only if we made a mistake or if the Vacuum Bell hasn't been open or used in any way.
  • In case you need to return the parcel, please contact us first to verify eligibility and to have the correct return address.
  • In case of eligibility, returns are set by the customers
  • In the case of return shipping costs is paid by the customer.
  • All the returns have to be made via Tracked Shipping Only