Politique de remboursement
- Refunds are possible only if the parcel has not been shipped yet
- According to the medical device laws and the covid rules, returns are not possible in any ways.
- We'll send a substitution if the device is damaged (visual proof needed) or if you had the consulting service and we suggested the wrong model size (visual proof needed)
- Only if you are elegible for a substitution you can send back the device.