You can return the Vacuum Bell in following cases:

The device has been unused and/or we gave you a wrong advice and/or the device is defective and can't be fixed manually contacting the support
We always want to provide the best service possible for our customers

To start a return process please send an email with all the detail to and our Team will open the practice for you. 
If applicable, all the returns must be done using a tracked shipping service.